Sunday, January 23, 2005

Jim's Column from 1/23/05

Letters are in the box and I can’t keep up with them all but let’s get to the most common ones.
Q. You mentioned turning off Instant Messaging within Outlook to speed it up. I can’t find that setting. Where is it?
A. It is not in Outlook Express mind you, but only Outlook and only in certain versions of Outlook (I know of Outlook XP and Outlook 2002, but there could be more.) Anyway, to see if you can turn it off, open Outlook. Hit Tools, then Options, then Other. At the bottom, there is “Enable Instant Messaging in Outlook.” Uncheck that. (This, if you missed the earlier column, are for those who are seeing some delays and lags in the performance of Outlook.) If you don’t see that option, don’t worry about it.
Q. Do you think the Apple Mini computer is a good value?
A. Well, at $499 it certainly is a low price point for an Apple product but keep in mind that it comes with nothing (no keyboard, no monitor, no mouse) so your “real” cost will approach that of a “normal” sized Apple and exceed that of a Windows-based PC. I would not buy it because of size but after the initial buzz is off (don’t pay extra for it) keep it in mind, especially if you already have the Apple keyboard, mouse and monitor. What Apple is doing right is design, support and sales (its Apple stores are a work of art). What it sucks at, apparently, is manufacturing and its supply chain as it tends to run out of every hot product it brings to market. (Oh, and battery design; the battery for my 40 gig Ipod lasts about a minute and a half.)
Q. How do you get Microsoft’s new spyware tools?
A. One you get from Windows Update. It’s called the “Malicious Software Removal Tool” and allegedly it updates itself and works in the background. I suspect it does nothing but beats ramming your head into the hall. The other is the Windows AntiSpyware Beta and you can get that free from the Microsoft web site (www.microsoft.com). It’s a beta product (almost ready for market) and today only works on Windows XP and Windows 2000 systems. The first one has never found anything on my systems; the second isn’t bad; worth adding to your toolbelt of other tools.
Q. What is the free anti-virus product you recommend? Is it is good as the paid products? Why is it free?
A. AVG from Grisoft (www.grisoft.com) is free for certain users…check its web site to see if you qualify (home users get it free.) It’s powerful, well-rated and easy to use. As Norton gets more expensive and Microsoft readies its own solution, this whole market is going to change dramatically. As for if it is as good as the paid products, I am not a testing lab. What I can refer you do is the respected virus bulletin (www.virusbtn.com/) and you can judge for yourself what to buy based on test results. You also can check PC World, which also tests virus products.
As for why it is free, some companies give away products to gain market share, some do it to encourage business customers to buy the product and some do it to hurt competitors.
WEEKLY WEB WONDER: Ever want to buy computer components at rock-bottom prices? Check out Pricewatch (www.pricewatch.com)

James Derk is co-owner of Cyberdads, a computer repair company, and computer columnist for Scripps Howard News Service. His e-mail address is jim@cyberdads.com

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